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An Open source Ticket Request System (also well known as trouble ticket system) http://www.otrs.org/
This repository has been archived on 2024-11-07. You can view files and clone it, but cannot push or open issues or pull requests.
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Silvan Calarco 3afd25dad9 update to 3.3.11 
require perl-Crypt-Eksblowfish and replace --otrs-group=apache with --otrs-group=nobody [release 3.3.11-1mamba;Thu Jan 01 2015]
2024-01-06 08:19:58 +01:00
otrs-3.2.16-perl-5.16.patch added missing perl requirement checked with /opt/otrs/bin/otrs.CheckModules.pl [release 3.2.16-2mamba;Wed May 28 2014] 2024-01-06 08:19:58 +01:00
otrs-initscript automatic update by autodist [release 3.2.9-1mamba;Mon Aug 12 2013] 2024-01-06 08:19:58 +01:00
otrs.spec update to 3.3.11 2024-01-06 08:19:58 +01:00
README.md automatic update by autodist [release 3.2.9-1mamba;Mon Aug 12 2013] 2024-01-06 08:19:58 +01:00

README.md

otrs

OTRS is an Open source Ticket Request System (also well known as trouble ticket system) with many features to manage customer telephone calls and e-mails. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to inbound inquiries.